Privacy Policy

1. Introduction

At Astro27 (accessible at https://astro27.in), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by Astro27 and how we use and safeguard it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our Contact Us page or email us at support@astro27.in.

2. Information We Collect

We collect information you provide directly to us when you create an account, generate birth charts, or interact with our services:

• Personal Identifiers: Your name, email address, and optional phone number.
• Astrological Birth Data: Your birth date, exact birth time, and birth city/geographic coordinates required to calculate accurate Vedic Kundli charts, Lagna, Navamsha, and planetary transits.
• Conversational History: Transcripts of your queries and interactions with our AI Astrologer to maintain ongoing conversation context.
• Log Files & Technical Data: Like most websites, Astro27 uses log files. These files log visitors when they visit the site. Information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and number of clicks. These are not linked to any personally identifiable information.

3. How We Use Your Information

We use the collected data for various legitimate business purposes:

• To compute and render accurate astrological charts, Kundli gun milan compatibility, and daily horoscopes.
• To power our conversational AI Astrologer with context-aware birth profile data.
• To manage user accounts, subscriptions, credit balances, and secure authentication.
• To maintain, optimize, test, and enhance website features and performance.
• To communicate important updates, security alerts, and administrative notifications.
• To detect, prevent, and address technical issues or fraudulent activities.

4. Google AdSense & Third-Party Advertising (Crucial Disclosure)

We partner with third-party advertising companies, specifically Google AdSense, to serve ads when you visit our website.

• Google as a Third-Party Vendor: Google is a third-party vendor on our site. It uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to astro27.in and other sites on the internet.
• DART Cookie Usage: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
• Opting Out of Personalized Ads: Users may opt out of personalized advertising by visiting the Google Ads Settings page. Alternatively, you can opt out of third-party vendor cookies for personalized advertising by visiting AboutAds.info or the Network Advertising Initiative.
• Third-Party Ad Servers: Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Astro27. They automatically receive your IP address when this occurs. Astro27 has no access to or control over these cookies used by third-party advertisers.

5. Cookies and Tracking Technologies

Astro27 uses cookies and similar tracking technologies to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For detailed information regarding our cookie classifications and how to disable them in your browser, please visit our Cookie Policy.

6. Third-Party Service Providers

We do not sell, rent, or trade your personal data. We only share necessary data points with trusted service infrastructure:

• Astronomical Calculation Engines: Standardized ephemeris libraries to calculate exact planetary degrees.
• AI Large Language Models: Leading AI providers (such as OpenAI / Google) strictly for runtime astrological query generation under enterprise confidentiality standards.
• Web Analytics: Google Analytics 4 (GA4) and Microsoft Clarity to understand aggregate usage trends and improve user interface workflows.

7. Data Protection Rights (GDPR / CCPA / CPRA)

We want to make sure you are fully aware of all of your data protection rights. Depending on your jurisdiction:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• The Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data, chat history, and birth profiles at any time via our Account Deletion page.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• California CCPA/CPRA Rights: California consumers have the right to request disclosure of categories of personal information collected, request deletion, and opt out of the sale or sharing of personal data (Astro27 does not sell personal information).

8. Children's Information (COPPA)

Another part of our priority is adding protection for children while using the internet. Astro27 does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Security of Your Data

The security of your personal information is important to us. We implement SSL/TLS encryption for all data in transit, encrypted storage protocols, and hashed password credentials. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date".

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our compliance, please reach out to us:

Email: support@astro27.in
Support Page: Contact Us
Address: Astro27 Technologies, New Delhi, India
Response Time: We aim to answer all privacy queries within 48 hours.